Sarah is an upcoming Operations and Customer Experience leader, having worked across corporate, finance and tech start ups.
Sarah has experience in coaching, leadership, process development and establishing Sales and Service Teams. She is well experienced at most levels of dispute resolution; customer, internal and external, being able to prioritise workload and cases for time sensitivity, exposure, magnitude and business needs. A keen relationship-builder, enabling effective and efficient stakeholder, client and customer relationship management and servicing.
She is driven to ensure any business is run effectively and efficiently with engaged staff, producing awesome results. This is achieved by asking the “right” questions, deep-diving on data, and continuing to seek insight from personnel.