“Alone we can do so little; together we can do so much” a Helen Keller quote and Olivia’s personal motto.
In 2018, Olivia founded Liv By Design a human-centred design consultancy. Olivia helps organisations remove the uncertainty of making decisions and designing solutions for the people they serve, their customers.
Olivia gives a voice to customers and employees to progress innovative solutions and a more ‘human’ focused society.
Though educating and mentoring teams on the theory of Design Thinking Olivia helps organisations understand their customers to improve the development of goods and/or services and refining the customer experience.
Olivia continues to adopt Design Thinking in the disability, mental health, allied health, finance, tech and resource industries.