Coping with Conflict: Maybe if I keep my head down that crazy person will go away!"

Women are I.T. WA invites you to our first event of 2009. It is late in the year, but it was worth waiting for. Responding to your feedback our first event is an evening workshop with renowned psychologist & business consultant Tracey McGrath. This very interactive and FUN session starts at 6pm sharply and runs until 8pm with drinks and warm and cold canapes included. And there will still be plenty of opportunity for networking.

Events Topic:
COPING WITH CONFLICT! Maybe if I keep my head down the crazy person will go away. "I don't need all this conflict - I just want to come to work and get on with my job". Conflict kills productivity, profitability and workplace commitment, yet it is an inevitable by-product of different people getting together. Women also tend to react differently to conflict than men. Do you have trouble saying "No!", do you feel you are working harder than your male colleagues and not getting the rewards, is it hard to get heard? We all know we need to be able to deal with conflict ... we just don't want to! We have to learn to manage conflict because we can't get what we want if we are conflicted with ourselves or in a conflict with others, so being able to convert conflict into cooperation is an essential life and business skill. Come and have a laugh whilst learning how to keep confident during conflict and then convert it to a useful outcome. After all, it's a great job, if only it wasn't for the nutters.

Speaker Bio:
Known as the "Queen of Conflict", psychologist Tracey McGrath consults throughout Australia on how to create workplaces worth working in and provides quantifiable results in staff engagement and performance.

Her clients include;

• Huge blue-chip corporations such as National Australia Bank, PricewaterhouseCoopers and Coles Group Ltd;
• not-for-profit such as the Institute of Chartered Accountants, Real Estate Institute of Western Australia and the Australian Institute of Company Directors.
• government and statutory bodies including the Cities of Perth, Mandurah & Belmont, Australian Taxation Office, Australian Government Solicitor, and the Dept of Housing & Works.
• Individuals seeking to achieve an elusive goal or overcome self-sabotage.
• They all have one thing in common - a desire to achieve sustainable results.

Her experience includes;

• Being the only Australian to have received the international WOW! Award for displaying excellence in customer service,
• Holding qualifications in psychology and project management,
• Being the featured expert in radio, print and two television programs.
• Being a Governing Councillor of Swan TAFE - the largest TAFE College in Western Australia with a multi million dollar budget.
• Her focus is improving productivity and performance for individuals and organisations.